International Centre for Facilities

Terminology

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Aspect A broad component of serviceability, comprising several related topics of serviceability.

Building (1) A shelter comprising a partially or totally enclosed space, erected by means of a planned process of forming and combining materials. (2) The act or process of constructing.

Building durability The capability of a building, assembly, component, product or construction to maintain serviceability over at least a specified time.

Facility A physical setting used to serve a specific purpose. Discussion - A facility may be within a building, a whole building, or a building with its' site and surrounding environment; or it may be a construction that is not a building. The term encompasses both the physical object and its' use.

Facility rating scale A set of descriptions or combinations of features, in which each description has been selected to indicate a specific level of serviceability on a scale from the lowest to the highest level likely to be encountered.

Facility performance the behaviour in service of a facility for a specified use.

Facility serviceability The capability of a facility to provide a range of performances for which it is designed, used, or required to be used, over time.

Feature A physical element of a building, building component, building subsystem, unit of furnishing or equipment, or of a location, or of an aspect of design, arrangement, form, or colour, which helps or hinders the satisfaction of a requirement for serviceability.

Functionality Performing or able to perform a regular function.

Importance The relative importance of a requirement level for the effectiveness and productivity of the group. Options are Exceptionally Important, Important, and Minor Importance.

Level (rating) A number indicating the relative serviceability of a building for one topic on a predetermined range, for example from least to most, in a range of 1 to 9.

Level (requirement) A number indicating the relative requirement of the user group for one topic on a predetermined range, for example from least to most, in a range from 1 to 9.

Occupant (user) A group, department, agency or corporation, or other organization, or a part thereof, that is or will be occupying space in a particular facility.

Profile A graphic representation, usually displayed and printed as a barchart, of a set of levels for each topic of serviceability.

Quality Totality of features and characteristics of a product or service that bear on its ability to satisfy stated and implied needs.

Rating The process of determining the serviceability of a facility.

Rating profile (facility) A facility rating profile is a record of the serviceability of a facility.

Requirement profile (user) A user requirement profile is a record of a group's operational needs for space.

Scale A set of descriptions of combinations of features, in which each feature has been selected to indicate a specific level of serviceability on a scale from the lowest to the highest level likely to be encountered. A type of multiple-choice questionnaire.

Serviceability Tools and Methods A set of ASTM standards, with tools by the International Centre for Facilities, which make it easier for occupants and facility managers to investigate and talk about needs and solutions.

Threshold Minimum acceptable level of requirement that is needed to support the user's functions and operations.

Topic A part of the serviceability of a facility for which a paired set of requirements and rating scales can be prepared.

User (occupant) requirement scale A set of descriptions of requirements for serviceability in which each description has been selected to indicate a specific level of serviceability on a scale from the lowest to the highest level likely to be encountered.

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Last updated 15-Feb-2006
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